Legal
Privacy Policy
Last updated: February 7, 2026
1. Scope
This Privacy Policy explains how personal data is collected, used, stored, and protected when you use this website and submit order/commission requests.
2. Data We Collect
We may collect your name, email address, phone/WhatsApp number, order request details, selected artwork information, and technical metadata such as IP-related request logs used for security and abuse prevention.
3. Why We Use Your Data
Your data is used to respond to requests, manage order workflows, send status updates, process payments (if enabled), prevent fraud/abuse, and maintain security/audit records.
4. Legal Basis and India Compliance
Data handling is intended to align with applicable Indian legal requirements, including obligations under the Digital Personal Data Protection Act, 2023 (as applicable), the Information Technology Act, 2000, and related rules.
5. Data Sharing
We do not sell personal data. Data may be shared with essential processors such as hosting, database, storage, payment, email, and messaging providers only to operate the service.
6. Data Retention
Personal data is retained only as long as reasonably necessary for business, legal, tax, fraud prevention, and audit purposes. Retention durations may vary by data category.
7. Security Measures
This platform uses multiple safeguards, including authentication controls, origin and CSRF checks on admin write endpoints, input validation, rate limiting, and secure storage design for original assets.
8. Your Rights
Subject to applicable law, you may request access, correction, update, or deletion of your personal data, and may withdraw consent where processing is consent-based.
9. Cross-Border Processing
Service providers may process data in locations outside your state or country. Appropriate contractual and technical safeguards are applied where required.
10. Policy Changes
This policy may be updated from time to time. Material updates will be reflected by the "Last updated" date shown above.
11. Contact for Privacy Requests
For privacy or data-rights requests, please contact us using the details on the Contact page and mention "Privacy Request" in your message.